A Primer on Six Sigma: Principles of Disciplined Problem Solving

Presented by: John Krupar, Executive Consultant, Six Sigma Academy

Six Sigma is a client-centric, disciplined, data-driven approach and methodology for eliminating defects in any process -- from manufacturing to transactional and from product to service. It is an approach that uses change management, leadership, statistical, and quality tools to solve difficult business problems.

In this presentation, John Krupar will address three aspects of Six Sigma:

  • The history and evolution of Six Sigma from a manufacturing tool set to an execution tool to ensure the success of business objectives.
  • The key concepts that leaders have learned while deploying Six Sigma. This highly transferable knowledge is a major part of the discussion.
  • The critical success factors for an effective deployment of Six Sigma in the business. Described are the 6 elements that differentiate businesses that have successfully employed Six Sigma to solve their business objectives.